FAQ
Default solution folder, feel free to edit or delete it.
A support ticket is a request for business enterprise I.T. help to troubleshoot hardware and software problems, network abnormalities, VoIP issues, malware/...
Tue, 5 May, 2015 at 8:24 PM
Within your ticket, the request for support should clearly identify the hardware and/or identify the workstation in need of help. If you use both a laptop a...
Tue, 5 May, 2015 at 8:26 PM
You will receive an automated email message immediately after submitting your ticket. The details on turnaround time are outlined in your service level agre...
Tue, 5 May, 2015 at 8:27 PM
Yes. BridgeCast offers 4 levels of ticketing priority.
Urgent
High
Medium
Low
Please refer to your SLA contract for the amount of pre-set ti...
Tue, 5 May, 2015 at 8:27 PM
Yes, it is possible to create a ticket. Priority service does go to existing BridgeCast clients. You will be contacted by a BridgeCast I.T. representative f...
Tue, 5 May, 2015 at 8:29 PM
From your iPhone, go to Settings and scroll down until you see Passwords & Account. Tap one time on Passwords & Accounts and Add Account on...
Mon, 25 May, 2020 at 10:23 AM